IT without the jargon — clear, honest, personal.
Setting up devices, cloud & backup, IT consultation — pragmatic and at clear fixed prices.
What I can do for you
I'm not a call center and not a corporation — I'm someone from the Ruhr area who helps you with your IT at home. Clear fixed-price packages, no hourly bills, no surprises.
Packages for your home
Three focused fixed-price packages. If you need something that doesn't quite fit, just say so — we'll find something that does.
Device setup at home
Fixed price
New PC, Mac, smartphone, or tablet? I'll set up the device at your home — transfer data, configure Wi-Fi, install important apps, set basic privacy settings.
Scope of services
- 1 device (PC, Mac, smartphone or tablet)
- Data transfer from your old device
- Wi-Fi setup and connection to your printer
- Walkthrough of the most important features
- On-site in the Ruhr area, approx. 90 minutes
Cloud & backup setup
Fixed price
Your data is safe and available everywhere — without US providers if you prefer. I'll set up Nextcloud (self-hosted or with an EU provider), Time Machine, or a comparable solution.
Scope of services
- Needs assessment: what to back up, what to sync
- Set up a cloud solution (Nextcloud, iCloud, etc.)
- Automatic backup configured and tested
- Walkthrough of how to recover your data in an emergency
IT consultation hour
Fixed price
One hour for your IT questions — on-site at your place or online via video call. Printer acting up, Wi-Fi sluggish, smartphone settings confusing? Just ask.
Scope of services
- 1-hour on-site appointment or video call
- Any IT questions from your daily life
- Direct solution for smaller problems
- Honest assessment of what's worth doing for bigger problems
FAQ
Frequent questions
The most important answers for IT at home.
- 01Do you also come to Essen, Duisburg, or Mülheim?
- Yes — I travel throughout the Ruhr area. For on-site appointments outside of Oberhausen, a small travel fee may apply — I'll let you know in advance.
- 02What happens if the problem can't be solved in 1 hour?
- At the end of the consultation I'll give you an honest assessment: what the next step would be and how much effort it involves. You then decide whether you want to book further or tackle it yourself. No pressure, no minimum hours.
- 03How can I best reach you?
- Email or the contact form work best — for quick questions you can also call. All contact options are on the contact page.
- 04What does travel cost?
- Within Oberhausen, travel is included in the fixed price. For surrounding cities (Essen, Duisburg, Mülheim, Bottrop, Dinslaken) a flat travel fee of €19 applies.
- 05What if I have something that doesn't fit into a package?
- Just let me know — we'll figure out whether to fit it into an IT consultation hour or put together a small custom fixed-price offer. No hourly chaos.
